Code 191

[Daniel33363]

Hey guys , I tried all the solutions posted on commuinity but still i can't install AdobXd

Messages i got : 

Exit Code: 191
-------------------------------------- Summary --------------------------------------
 - 2 fatal error(s), 2 error(s), 0 warnings(s) 

FATAL: Error (Code = 191) executing in command 'AddUWPAppxCommand' for package: 'UWPAssets', version:30.3.12.5
FATAL: Error occurred in install of package (Name: UWPAssets Version: 30.3.12.5). Error code: '191'
ERROR: hdhelper exe at C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\HDBox\HDHelper.exe failed to install UWP app with error code 1 - OS Message: C:\adobeTemp\ETRB804.tmp\1\SparklerApp\SparklerApp.appx#@#OS_Error_Code: 0x80073cf3#@#OS_Error_String: Windows cannot install package Adobe.CC.XD_30.3.12.5_x64__adky2gkssdxte because this package depends on a framework that could not be found. Provide the framework "Microsoft.VCLibs.140.00.UWPDesktop" published by "CN=Microsoft Corporation, O=Microsoft Corporation, L=Redmond, S=Washington, C=US", with neutral or x64 processor architecture and minimum version 14.0.27810.0, along with this package to install. The frameworks with name "Microsoft.VCLibs.140.00.UWPDesktop" currently installed are: {Microsoft.VCLibs.140.00.UWPDesktop_14.0.27629.0_x64__8wekyb3d8bbwe}
ERROR: Failed to install UWP Appx Package with error C:\adobeTemp\ETRB804.tmp\1\SparklerApp\SparklerApp.appx#@#OS_Error_Code: 0x80073cf3#@#OS_Error_String: Windows cannot install package Adobe.CC.XD_30.3.12.5_x64__adky2gkssdxte because this package depends on a framework that could not be found. Provide the framework "Microsoft.VCLibs.140.00.UWPDesktop" published by "CN=Microsoft Corporation, O=Microsoft Corporation, L=Redmond, S=Washington, C=US", with neutral or x64 processor architecture and minimum version 14.0.27810.0, along with this package to install. The frameworks with name "Microsoft.VCLibs.140.00.UWPDesktop" currently installed are: {Microsoft.VCLibs.140.00.UWPDesktop_14.0.27629.0_x64__8wekyb3d8bbwe}
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Please help me , I have project to do .......

[italosan]

Hi, We are very sorry that you are having problems installing Adobe XD. In order to help you, we need some useful information such as:

1. on which OS you are trying to install the software;
2. the technical characteristics of your computer;
3. check if the Creative Cloud app is up to date.

[Rishabh_Tiwari]

Hi Daniel,

Sorry to hear about the trouble. Could you please try the suggestions shared here: https://helpx.adobe.com/xd/kb/fix-error-code-191-when-installing-xd.html

Let us know if this helps or if you need any further assistance.

Regards

Rishabh

[Daniel33363 · Accepted solution]

Hi, Guys . After 2 days i got to install it. There is a trick while you updating Windows Shop 

 You gotta update all the softwares . In the first couples try i just update 3 or 4 but it didnt work.Then update all the software even Calander then could install Adobxd. But fab devs at Adob team you gotta solve this issue.. Thank you guys.

[italosan]

Thanks for your feedback! It can help other community members 🙂