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[Collaboration]-Cloud documents are taking long to save or sometimes keeps on spinning in XD.

Community Beginner ,
Jan 30, 2020

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Im trying to share for collaboration but Saving just keeps spinning?   

<The Title was renamed by moderator>

Thanks, I rebooted and the issue went away.

 

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Open and save docs, Product performance

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[Collaboration]-Cloud documents are taking long to save or sometimes keeps on spinning in XD.

Community Beginner ,
Jan 30, 2020

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Im trying to share for collaboration but Saving just keeps spinning?   

<The Title was renamed by moderator>

Thanks, I rebooted and the issue went away.

 

TOPICS
Open and save docs, Product performance

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122

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Jan 30, 2020 0
Adobe Employee ,
Jan 30, 2020

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HI James,

 

We are sorry to hear you are having trouble saving the cloud file in XD. Would you mind confirming if it's happening with all the files or with a specific file? Could you please confirm if you are using the latest version of XD? Is the file is not saving and keep on spinning? Are you able to save the file locally?

 

We will try our best to help.

 

Thanks,

Harshika

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Jan 30, 2020 0
Community Beginner ,
Jan 30, 2020

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Thanks, I rebooted and the issue went away.

 

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Jan 30, 2020 1
Adobe Employee ,
Feb 03, 2020

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Thank God. We are glad to hear you are back on track and thanks for your confirmation here. Please let us know if you face any issues related to XD in future. We'd be happy to help.

 

Thanks,

Harshika

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Feb 03, 2020 0