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[COLLABORATION]- Dialog box with Unsaved changes appears occasionally

Community Beginner ,
Mar 18, 2020

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One of my colleagues gets this error message while she is working on a project where coediting is enabled. The following error message occasionally appears when there is only 1 person working in the document.

 

Screenshot 2020-03-18 at 10.59.30.png

This introduces a significant and risk of losing work. I can confirm that the error is not due to unstable internet connection. All other applications work as normal.

 

Screenshot 2020-03-18 at 10.59.41.png

Is this a known issue? Have similar cases been registered and if so, is there a workaround?

 

{Renamed By MOD}

Will surely do that Ole. Thank you for your patience! Feel free to reach out if you need any other assistance,

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Crash on mac, Data loss

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[COLLABORATION]- Dialog box with Unsaved changes appears occasionally

Community Beginner ,
Mar 18, 2020

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One of my colleagues gets this error message while she is working on a project where coediting is enabled. The following error message occasionally appears when there is only 1 person working in the document.

 

Screenshot 2020-03-18 at 10.59.30.png

This introduces a significant and risk of losing work. I can confirm that the error is not due to unstable internet connection. All other applications work as normal.

 

Screenshot 2020-03-18 at 10.59.41.png

Is this a known issue? Have similar cases been registered and if so, is there a workaround?

 

{Renamed By MOD}

Will surely do that Ole. Thank you for your patience! Feel free to reach out if you need any other assistance,

TOPICS
Crash on mac, Data loss

Views

352

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Mar 18, 2020 0
Adobe Employee ,
Mar 18, 2020

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Hi there,

 

We're so sorry to hear about the trouble. Our team is aware of the issue and a bug has already been logged. As of now, we don't have a workaround available. You can expect the improvement in a future release of Adobe XD, meanwhile, we will really appreciate your patience.

 

Regards

Rishabh

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Mar 18, 2020 0
Community Beginner ,
Mar 19, 2020

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Hi Rishabh, 

 

Thanks for your reply. Glad to hear that the team is aware of the issue. It would be great if you could update this thread when there is a bugfix in place. 

 

Regards, 

Ole Fredrik

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Mar 19, 2020 0
Adobe Employee ,
Mar 20, 2020

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Will surely do that Ole. Thank you for your patience! Feel free to reach out if you need any other assistance,

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Mar 20, 2020 0