[Collaboration]-My data for one day is gone in XD.

New Here ,
Mar 04, 2020 Mar 04, 2020

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Hi. Today, as I was about to get on a design standup with my team I learned that my day's worth of wireframes is completely GONE. GONE! I am trying to stay calm, but how can it be okay for a day's work be completely gone just like that?

 

I was connected to the internet the whole time. How can my latest progress be all gone? How can a whole day's worth of progress be gone just like that?

 

If anyone can please help me so that I don't waste a full day's pay doing something I've supposed to have already done, that would be much appreciated. Is there anywhere I can recover these files from?

 

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TOPICS
Data loss, Design, Product performance

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Adobe Employee , Mar 05, 2020 Mar 05, 2020
Hi there, We completely understand how you feel and we are sorry that you lost all your work. If you have saved your file as a cloud document, would you mind checking the previous version of file as mentioned in this post: https://community.adobe.com/t5/adobe-xd/revision-history-in-xd-helps-ensure-peace-of-mind-during-collaboration/m-p/10703548?If you are able to see the lost work, please copy the work into a new file. Let us know if that helps. We will try our best to help. Thanks, Harshi...

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Adobe Employee ,
Mar 05, 2020 Mar 05, 2020

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Hi there,

 

We completely understand how you feel and we are sorry that you lost all your work. If you have saved your file as a cloud document, would you mind checking the previous version of file as mentioned in this post: https://community.adobe.com/t5/adobe-xd/revision-history-in-xd-helps-ensure-peace-of-mind-during-col...?If you are able to see the lost work, please copy the work into a new file.

 

Let us know if that helps. We will try our best to help.

 

Thanks,

Harshika

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Adobe Community Professional ,
Mar 05, 2020 Mar 05, 2020

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Did you using the latest version of XD? If not, please update to latest one and try again. Thanks 

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