Highlighted

Collaboration on same document - late accept changes and missing artboards

New Here ,
Sep 18, 2019

Copy link to clipboard

Copied

Me and my colleagues are woring on big project with collaboration.
Sometimes we must wait a long time, when come accept changes dialog.
And now after accept changes some artboards is abosolutly missing.

Topics

Error, Product issue

Views

144

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Collaboration on same document - late accept changes and missing artboards

New Here ,
Sep 18, 2019

Copy link to clipboard

Copied

Me and my colleagues are woring on big project with collaboration.
Sometimes we must wait a long time, when come accept changes dialog.
And now after accept changes some artboards is abosolutly missing.

Topics

Error, Product issue

Views

145

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Employee ,
Sep 18, 2019

Copy link to clipboard

Copied

Hi George,

 

We are sorry to hear that you are facing trouble using Adobe XD. A few more details would be super helpful.

 

  • What is the OS and XD version you and your collaboator are using?
  • Is it happening with every file or with a specific file?
  • Could you please confirm if the artborad is missing or the content is missing?

 

I would suggest pressing CTRL+A and see if you're able to see all the artboards. If yes, please create a empty artboard and the copy the content from the pateboard to the new artboards.

 

Let us know if that helps.

 

Thanks,

Harshika

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
New Here ,
Sep 19, 2019

Copy link to clipboard

Copied

I have: Adobe XD Version 22.5.12.1, macOS Sierra My colleague: Adobe XD Version 22.5.12.1, macOS Mojave Only with one project. Artboards with full content are missing.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Adobe Employee ,
Sep 19, 2019

Copy link to clipboard

Copied

Thank you for sharing the details. I would request you to please share your Adobe ID, phone number and location over an email(dl-webpm1@adobe.com) along with the url of this post.

 

Let me know if you face any issues with this. 

 

Thanks,

Harshika

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...