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Collaboration on same document - late accept changes and missing artboards

New Here ,
Sep 18, 2019 Sep 18, 2019

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Me and my colleagues are woring on big project with collaboration.
Sometimes we must wait a long time, when come accept changes dialog.
And now after accept changes some artboards is abosolutly missing.

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Adobe Employee ,
Sep 18, 2019 Sep 18, 2019

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Hi George,

 

We are sorry to hear that you are facing trouble using Adobe XD. A few more details would be super helpful.

 

  • What is the OS and XD version you and your collaboator are using?
  • Is it happening with every file or with a specific file?
  • Could you please confirm if the artborad is missing or the content is missing?

 

I would suggest pressing CTRL+A and see if you're able to see all the artboards. If yes, please create a empty artboard and the copy the content from the pateboard to the new artboards.

 

Let us know if that helps.

 

Thanks,

Harshika

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New Here ,
Sep 19, 2019 Sep 19, 2019

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I have: Adobe XD Version 22.5.12.1, macOS Sierra My colleague: Adobe XD Version 22.5.12.1, macOS Mojave Only with one project. Artboards with full content are missing.

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Adobe Employee ,
Sep 19, 2019 Sep 19, 2019

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Thank you for sharing the details. I would request you to please share your Adobe ID, phone number and location over an email(dl-webpm1@adobe.com) along with the url of this post.

 

Let me know if you face any issues with this. 

 

Thanks,

Harshika

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