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[Collaboration]-Prototype link and XD file aren't showing the same data when coediting is enabled.

New Here ,
Jan 21, 2020

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Hey There, 

 

Our adobe prototype link has different content ( is more up to date) then the actual XD file. 

 

We are working in the coediting space and we have lost a bit of work. Our owner of the file cant even access / open the file anymore. 

 

If someone can help us that would be great 

 

V

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Data loss, Product performance, Prototyping

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[Collaboration]-Prototype link and XD file aren't showing the same data when coediting is enabled.

New Here ,
Jan 21, 2020

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Hey There, 

 

Our adobe prototype link has different content ( is more up to date) then the actual XD file. 

 

We are working in the coediting space and we have lost a bit of work. Our owner of the file cant even access / open the file anymore. 

 

If someone can help us that would be great 

 

V

<The Title was renamed by moderator>

TOPICS
Data loss, Product performance, Prototyping

Views

137

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Jan 21, 2020 0
Adobe Employee ,
Jan 21, 2020

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Hi Vivek, 

 

We are sorry to hear you are having trouble using Adobe XD. We would like to know a few more details like-

 

  • What is the OS and XD version of your machine?
  • Have you tried to copy paste the content from the prototype mode into a new document and then create a new link?
  • Is it happening with all the files or with a specific file?

 

We will try our best to help.

 

Thanks,

Harshika

 

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Jan 21, 2020 0
New Here ,
Jan 21, 2020

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Hey Harshika,

 

We are using windows 10 and running adobe xd 25.3.12,

it just this specfic file. 

 

The XD file itself doesn't match the protoype link - and the prototype link is more up to date

 

 

 

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Jan 21, 2020 0
New Here ,
Jan 21, 2020

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Also, thought I would mention that this file was built with the co-editing feature in adobe xd

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Jan 21, 2020 0
Adobe Employee ,
Jan 22, 2020

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Thanks for sharing the information. Would you mind sharing the link of the file and the file itself with me over a private message so that I can test at my end?

 

Thanks,

Harshika

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Jan 22, 2020 0
New Here ,
Jan 22, 2020

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Just sent you a private message 

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Jan 22, 2020 0