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[Collaboration]-Unable to find the XD file created with other account.

New Here ,
Feb 07, 2020

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I believe i started this file from another account where i saved it to adobe cloud because it is no longer on my local machine.

 

https://xd.adobe.com/view/2a395561-4f0e-45be-6176-e446ce993c94-5c08/grid

 

The above link is to the project which was published under an account which i can no longer find..

Can anyone ( possibly adobe support team? ) tell me which account the above link was created with?

 

Thank you!

<The Title was renamed by moderator>

Hi there,

 

We are sorry to hear you are unable to see the cloud file in XD. We are unable to see the account of this file at our end. Would you mind checking the file at https://assets.adobe.com/ and see if you're able to see the file? If yes, please download the file. Let us know if that helps.

 

Thanks,

Harshika

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Open and save docs, Product performance

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[Collaboration]-Unable to find the XD file created with other account.

New Here ,
Feb 07, 2020

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I believe i started this file from another account where i saved it to adobe cloud because it is no longer on my local machine.

 

https://xd.adobe.com/view/2a395561-4f0e-45be-6176-e446ce993c94-5c08/grid

 

The above link is to the project which was published under an account which i can no longer find..

Can anyone ( possibly adobe support team? ) tell me which account the above link was created with?

 

Thank you!

<The Title was renamed by moderator>

Hi there,

 

We are sorry to hear you are unable to see the cloud file in XD. We are unable to see the account of this file at our end. Would you mind checking the file at https://assets.adobe.com/ and see if you're able to see the file? If yes, please download the file. Let us know if that helps.

 

Thanks,

Harshika

TOPICS
Open and save docs, Product performance

Views

93

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Feb 07, 2020 0
Adobe Employee ,
Feb 10, 2020

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Hi there,

 

We are sorry to hear you are unable to see the cloud file in XD. We are unable to see the account of this file at our end. Would you mind checking the file at https://assets.adobe.com/ and see if you're able to see the file? If yes, please download the file. Let us know if that helps.

 

Thanks,

Harshika

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