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[Collaboration]-Unable to revert to an earlier version in Adobe XD.

New Here ,
Feb 04, 2020

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Hi,

I'm attempting to restore an Adobe XD cloud document. From what I've found online it should be a fairly simple process. I follow this guide step by step https://helpx.adobe.com/ca/creative-cloud/help/open-revert-cloud-document-version.html

But when I get to the end and click the dropdown the one item I'm looking for ("Revert to this version") doesn't appear.

I'll attach a screenshot of what I'm seeing. I get two options but neither are revert?
2020-02-04_9-51-47.png


Any help would be great,
Thanks

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Design, Missing feature, Open and save docs

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[Collaboration]-Unable to revert to an earlier version in Adobe XD.

New Here ,
Feb 04, 2020

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Hi,

I'm attempting to restore an Adobe XD cloud document. From what I've found online it should be a fairly simple process. I follow this guide step by step https://helpx.adobe.com/ca/creative-cloud/help/open-revert-cloud-document-version.html

But when I get to the end and click the dropdown the one item I'm looking for ("Revert to this version") doesn't appear.

I'll attach a screenshot of what I'm seeing. I get two options but neither are revert?
2020-02-04_9-51-47.png


Any help would be great,
Thanks

<The Title was renamed by moderator>

 

TOPICS
Design, Missing feature, Open and save docs

Views

241

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Feb 04, 2020 0
New Here ,
Feb 04, 2020

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Additionally if I follow this process from within the XD app I still don't see the option to "revert". I can open old versions and save them as new cloud documents but I want to maintain my current cloud document and revert it to and older version. Is this possible?

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Feb 04, 2020 0
Adobe Employee ,
Feb 04, 2020

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Hi there,

 

Thank you for reaching out. We would suggest getting in touch with our support team using this link: https://helpx.adobe.com/in/contact.html so that our support team can help you on a real time basis.

 

Hope it helps.

 

Thanks,

Harshika

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Feb 04, 2020 0
New Here ,
Jun 24, 2020

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Any News on this?

Facing the same Issue.

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Jun 24, 2020 2
New Here ,
Jul 21, 2020

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I am also facing this issue. Please advise.

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Jul 21, 2020 0