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Color assigned to asset panel is showing different in XD.

New Here ,
Aug 27, 2020

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Hi,

Sometimes, when I click a color in the assets panel it assigns a seemingly random color.

The problem continues until I close XD completely and restart it.

On Windows 10.

 

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Color assigned to asset panel is showing different in XD.

New Here ,
Aug 27, 2020

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Hi,

Sometimes, when I click a color in the assets panel it assigns a seemingly random color.

The problem continues until I close XD completely and restart it.

On Windows 10.

 

<The Title was renamed by moderator>

TOPICS
Product performance

Views

30

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Aug 27, 2020 0
Adobe Community Professional ,
Aug 27, 2020

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Hi, what version of Adobe XD are you using? Does this problem only occur with a specific file or does it also occur with other files?

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Aug 27, 2020 1
New Here ,
Aug 27, 2020

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So far, I've only tried with one file (with linked assets from another
file).
Latest version of XD.
Windows 10 - up to date.

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Aug 27, 2020 0
Adobe Employee ,
Aug 27, 2020

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Hi Kearon,

 

Thank you for reaching out and sharing the information. This is definitely a strange behavior. I would request you to please create a short video whenever it happens next and share with us. Please check if this is happening with other files as well. 

 

I would request you to please check the latest update to your graphic card drivers as well and see if that helps.

 

We will try our best to investigate on the issue.

 

Thanks,

Harshika

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Aug 27, 2020 0
italosan LATEST
Adobe Community Professional ,
Sep 04, 2020

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Hi, would you mind confirming if your problem is resolved?

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Sep 04, 2020 0