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Color picker missing in color dialog

Community Beginner ,
Mar 05, 2019 Mar 05, 2019

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Hi!

I have just started to use Adobe XD. As you can see in my screenshot the icon for the color picker tool is missing. Why is that?

Thanks!

Unbenannt.JPG

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correct answers 1 Correct answer

Community Beginner , Mar 07, 2019 Mar 07, 2019

Thanks for all your answers.

When I posted the question, I was just doing the tutorial. Yesterday, I started my first original design and the color picker was there. Today, I reopended the tutorial and the color picker has also now appeared. I haven't done any repair or reinstallation.

Version is 16.0.2.8 (Starter).

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Community Expert ,
Mar 05, 2019 Mar 05, 2019

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The most quick solution is reinstalling Adobe XD. If not please log a bug here adobexd.uservoice.com/

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Adobe Employee ,
Mar 06, 2019 Mar 06, 2019

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Could you please check the memory leak when the color picker tool is missing.

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Adobe Employee ,
Mar 05, 2019 Mar 05, 2019

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That's strange. Can you let us know the version of Adobe XD that you are using? From what you say, you must be using the latest version but I am trying to be sure.

Thanks,

Preran

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Community Beginner ,
Mar 07, 2019 Mar 07, 2019

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Thanks for all your answers.

When I posted the question, I was just doing the tutorial. Yesterday, I started my first original design and the color picker was there. Today, I reopended the tutorial and the color picker has also now appeared. I haven't done any repair or reinstallation.

Version is 16.0.2.8 (Starter).

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Adobe Employee ,
Mar 07, 2019 Mar 07, 2019

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Thank you for sharing the update, and glad to hear that you are all set. I am still not sure as to why you weren't able to see it before. Hopefully, someone here has a better idea.

Thanks,

Preran

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New Here ,
Jun 26, 2022 Jun 26, 2022

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2022 and the same problem exists. Also XD won't open in the first place much of the time. Seriously Adobe, is this like a no priority product for you guys? Other Adobe products work. Why not XD? 

 

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Adobe Employee ,
Jun 28, 2022 Jun 28, 2022

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LATEST

Hi @Cameron23408534szjm ,

 

We're so sorry to hear about the trouble. Could you please test this on a new file and check if it is happening there as well? If yes, please share a screenshot along with the version of XD and OS, we'll try our best to assist you with this. 

 

Regards

Rishabh

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New Here ,
Sep 17, 2019 Sep 17, 2019

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Got this issue as well, hopefully it goes away the same way 

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Community Beginner ,
Jan 07, 2020 Jan 07, 2020

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Color picker is really behaving odd, as I am working on projects and sometimes the picker appears and sometimes not, please fix these issues asap.

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New Here ,
May 27, 2020 May 27, 2020

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Just downloaded the latest version of Adobe XD on the latest Windows 10, still have the same problem. Following the beginner tutorial, no color picker in the color dialog.

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