I have a problem since the beginning.
The color picker shows only black color, and when I try to sample with it it turn the object that was selected to 0% opacity.
I tried to contact the support team twice with no luck, they didn't find the problem,and said that someone will get back to me, well...I am still waiting.
I included pictures of the summary of the operating system and also what happens on XD
when I try to sample a color.
Does anyone came across such an issue?
I have just try that and it yet it didn't resolved the bug.
Can you please help me find a solution to that.
I really love XD and this problem prevent me from using the software.
Thanks for your fast reply.
Two Adobe agents tried that with no luck.
The bug is still there.
I already filled a request on Adobe feedback.
Thanks for reporting the issue to the uservoice. Could you please share the link to that bug here, so that it is visible to the future viewers?
This is the link to the bug: https://adobexd.uservoice.com/forums/353010-adobe-xd-bugs/suggestions/35089525-color-picker-shows-on...
Hopefully someone will help me find a solution.
Did you ever fix this Noa? Have the exact same issue. It copies hex black #000 with 0% transparency no matter what fill I pick. My keyboard also stops working and have to run ctfmon.exe to get it going again. Support tried to help but was just the normal restart, uninstall, reinstall.