Conflict detected notification in XD

New Here ,
Dec 30, 2020 Dec 30, 2020

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Hello, I can't find any explanation of this problem anywhere and I really need help. Adobe XD showed me this one specific notification second time in a few weeks (first time was maybe a day or two after Google crash which happened recently (I don't know if this can be related) and the second time was just now). It says "Conflict detected   Changes were made on another device. Save as a new document to keep your work, or accept the changes to continue." and gives me two options, either to "Save as..." or "Accept Remote Changes". What really concerns me is that I use (and always used) XD only on one device and so far only I should have access to my work (no shared work, no links or anything, only saving to the cloud but nothing should be public or accesable to others). Why XD keeps showing me that notification? Is it possible that someone is remotely changing or stealing my work? And if so - how? What should I do about this? It's a huge safety concern since I've been working on this project for a very long time and I need to know it won't end up being stolen. Thank you in advance, any information will be highly appreciated! P.S. I added a photo of notification if that helps.

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Adobe Employee ,
Dec 31, 2020 Dec 31, 2020

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Hi Eglė5E24,

 

Thank you for sharing the details, this seems a little unexpected. Please collect the logs using this link How to use the Creative Cloud Log Collector tool (adobe.com) and share it via PM. We'll certainly investigate and help you out with it. 

 

Thanks,

Atul_Saini

 

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