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Conflict updating XD

Advocate ,
Nov 08, 2020

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This old friend has started to appear again. As usual there's no XD open or found to be active in any background process in Windows. As usual rebooting Windows does not help. I have NO Adobe application open. There are NO Adobe applications active in the task manager. It's about time someone in the Adobe XD team took a long hard look at this issue.

 

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Conflict updating XD

Advocate ,
Nov 08, 2020

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This old friend has started to appear again. As usual there's no XD open or found to be active in any background process in Windows. As usual rebooting Windows does not help. I have NO Adobe application open. There are NO Adobe applications active in the task manager. It's about time someone in the Adobe XD team took a long hard look at this issue.

 

XD_update.PNG

 

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Known Issue

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153

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Nov 08, 2020 0
Adobe Employee ,
Nov 09, 2020

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Hi Perry,

 

We're so sorry to hear about the trouble. Usually, this message stops popping in once Adobe XD process has been terminated. In case if you are still getting this message even after terminating the XD process from the Task Manager/Activity monitor, please try to close processes by following the steps shared here: https://helpx.adobe.com/download-install/kb/close-conflicting-processes.html

 

If it still doesn't work, we'll need to work on a remote session, please reach out to us using this link: https://helpx.adobe.com/contact.html

 

Regards

Rishabh 

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Nov 09, 2020 0
Advocate ,
Nov 09, 2020

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Dear Adobe. Please read my post before answering.

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