Copy and Paste Crash

New Here ,
Jan 12, 2021 Jan 12, 2021

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Hello,

 

When I try to copy and paste artboards from XD into other program it will crash them. I've never had this issue, usually it will just paste the artboard as a png. 

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Adobe Employee , Jan 12, 2021 Jan 12, 2021
Hi, Thank you for reaching out to us. Is other program related with Adobe application ? If yes, Please let us know. We can't investigate the cause of crash in other application apart from Adobe.  But there can be few reason to it to resolve. Please check all the elements present in artboard ,supports in the using application. Size of artboard or Size of image used in artboard. Number of artboards are allowed to paste at one go.  I hope it would be helpful. Thank you , Anita Subedi

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Adobe Employee ,
Jan 12, 2021 Jan 12, 2021

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Hi,

Thank you for reaching out to us. Is other program related with Adobe application ? If yes, Please let us know.

We can't investigate the cause of crash in other application apart from Adobe. 

But there can be few reason to it to resolve.

Please check all the elements present in artboard ,supports in the using application.

Size of artboard or Size of image used in artboard.

Number of artboards are allowed to paste at one go. 

I hope it would be helpful.

Thank you ,

Anita Subedi

 

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