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Copy Paste Image from Google Docs won't paste anything in XD

Community Beginner ,
Sep 17, 2019

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Another user has created a google doc containing many screen shot images. Pasting an image from that document (after copying it) does nothing but cuase the Edit menu in XD to blink (as is normal). But nothing appears. Pasting into documents in other applications yields the expected result (the image appears at the cursor).

 

In XD, Paste is enabled in the Edit menu, but in the right-click menu, Paste is disabled. Curiouser and curiouser.

 

[adding more to my original post]

Exporting the g-doc to RTF does not take the images along with it; exporting it to .pdf (and then copy/pasting from there) pastes an empty rectangle; exporting to word and opening in word then copy/pasting pastes the image mirrored and upside down [30 years of dtp experience and I don't think I've seen that one before]. So far, the only thing that works is copying from g-doc, pasting into another app (Apple Notes works consistently) and then copying and pasting from there.

 

 

Any thoughts?

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Copy Paste Image from Google Docs won't paste anything in XD

Community Beginner ,
Sep 17, 2019

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Another user has created a google doc containing many screen shot images. Pasting an image from that document (after copying it) does nothing but cuase the Edit menu in XD to blink (as is normal). But nothing appears. Pasting into documents in other applications yields the expected result (the image appears at the cursor).

 

In XD, Paste is enabled in the Edit menu, but in the right-click menu, Paste is disabled. Curiouser and curiouser.

 

[adding more to my original post]

Exporting the g-doc to RTF does not take the images along with it; exporting it to .pdf (and then copy/pasting from there) pastes an empty rectangle; exporting to word and opening in word then copy/pasting pastes the image mirrored and upside down [30 years of dtp experience and I don't think I've seen that one before]. So far, the only thing that works is copying from g-doc, pasting into another app (Apple Notes works consistently) and then copying and pasting from there.

 

 

Any thoughts?

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Sep 17, 2019 0
Adobe Employee ,
Sep 17, 2019

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Hi Ron,

 

This definitely isn't something we have seen before, could you please elaborate more about this like in which other application you're able to paste the image? Could you please share the OS and XD version of your machine? A gif or video or the workflow would be super helpful.

 

Please let me know if you face any issues with this. We would be happy to help.

 

Thanks,

Harshika

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Sep 17, 2019 0
Community Beginner ,
Sep 17, 2019

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Mac 10.14.6, XD 22.3.12.2, Chrome Version 76.0.3809.132

I have a g-doc with images (screenshots generated by someone else on a Windows machine). If I select and copy the image and then switch to XD and paste, I get absolutley nothing. If I paste into Apple's Notes app, then select it there and copy and paste into XD, it works fine.

 

I will try to make a video tomorrow if I have time.

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Sep 17, 2019 1
Community Beginner ,
Sep 18, 2019

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Harshika, if you could send me a private email to which I could reply, I would be happy to share with you some files. Just now, I tried copying and pasting from InDesign and most of it came in upside down and mirrored!

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Sep 18, 2019 0