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Copy Paste / Undo Redo are disabled AGAIN

New Here ,
Sep 12, 2019

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After the last XD Version. I cannot copy/paste anything and undo/redo are completely disabled. I've restarted the machine, reinstalled software and signed out of CC / etc. This issue is leaving me dead in the water.

 

IT IS VERY ANNOYING 

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Crash or freeze, Product issue, XD

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Copy Paste / Undo Redo are disabled AGAIN

New Here ,
Sep 12, 2019

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After the last XD Version. I cannot copy/paste anything and undo/redo are completely disabled. I've restarted the machine, reinstalled software and signed out of CC / etc. This issue is leaving me dead in the water.

 

IT IS VERY ANNOYING 

TOPICS
Crash or freeze, Product issue, XD

Views

542

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Sep 12, 2019 0
Adobe Community Professional ,
Sep 12, 2019

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Are you on a Windows or Mac? What version of OS are you running?

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Sep 12, 2019 2
Adobe Community Professional ,
Sep 14, 2019

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Hi, could you tell me your version of Adobe XD and the characteristics of your computer?

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Sep 14, 2019 1
Community Beginner ,
Sep 24, 2019

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I am getting a similar behavior but it happens on a specific file only after I try to specifically select a certain artboard, alt-drag to duplicate, from that point on, XD refuses to track changes and Undo is disabled. Closing the file regardless of changes closes without a save prompt because it things nothing occured. It's as if that one artboard breaks the history path. Restart app, reboot, nothing helps.

 

Latest Mojave 10.14.6 MacBook Pro (15-inch, 2017)

Latest XD 22.5.12.1

Cloud sync 4.3.9.2

 

PS that specific art board will not duplicate, copy or paste. other art boards function fine.

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Sep 24, 2019 0
Adobe Community Professional ,
Sep 25, 2019

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Have you tried copying the artboards of this file into a new one?

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Sep 25, 2019 0
Community Beginner ,
Sep 25, 2019

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can't copy. can't drag it. Once I touch that specific group of art boards, it's as if the file gets corrupt

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Sep 25, 2019 0
Adobe Community Professional ,
Sep 25, 2019

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Can you share this file?  If yes, we can try to open it and identify the problem.

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Sep 25, 2019 0
Community Beginner ,
Sep 27, 2019

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unfortunately I can't. I tried to isolate that art board but it seems in the deleting and isolating, something triggered XD and now things are back to normal. Thats great but obviously wasn't great for the week I couldn't do much. This behavior seems to be sporadic and comes to users every once in a while judging by forum entries.

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Sep 27, 2019 0