• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Could not activate Adobe XD

New Here ,
Dec 26, 2020 Dec 26, 2020

Copy link to clipboard

Copied

Hi,

 

I reinstalled my Windows 10 and as I reinstalled Adobe XD it won't activate anymore.

 

I downloaded the setup -> started it -> logged in with my Google Account and wait for the installation to finish. On first startup it says Adobe XD couldn't activate (Reinstall etc. also didn't helped). I already installed a VM on my PC to test if it's working with a VM and it did. I also checked the Firewall or services which could be needed for activation.

 

I got a custom Windows 10 and I don't know if I missing any needed components which are in default Windows 10.

Views

509

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Dec 29, 2020 Dec 29, 2020

Hi Lukas,

 

Sorry to hear about the trouble. Please try downloading the Adobe CC Desktop app using this link: https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html

 

Once it has been downloaded, then download Adobe XD from the CC app and let us know if that helps or if you need any further assistance.

 

Regards

Rishabh

Votes

Translate

Translate
Adobe Employee ,
Dec 29, 2020 Dec 29, 2020

Copy link to clipboard

Copied

LATEST

Hi Lukas,

 

Sorry to hear about the trouble. Please try downloading the Adobe CC Desktop app using this link: https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html

 

Once it has been downloaded, then download Adobe XD from the CC app and let us know if that helps or if you need any further assistance.

 

Regards

Rishabh

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines