Could not activate Adobe XD

New Here ,
Dec 26, 2020

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Hi,

 

I reinstalled my Windows 10 and as I reinstalled Adobe XD it won't activate anymore.

 

I downloaded the setup -> started it -> logged in with my Google Account and wait for the installation to finish. On first startup it says Adobe XD couldn't activate (Reinstall etc. also didn't helped). I already installed a VM on my PC to test if it's working with a VM and it did. I also checked the Firewall or services which could be needed for activation.

 

I got a custom Windows 10 and I don't know if I missing any needed components which are in default Windows 10.

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Could not activate Adobe XD

New Here ,
Dec 26, 2020

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Hi,

 

I reinstalled my Windows 10 and as I reinstalled Adobe XD it won't activate anymore.

 

I downloaded the setup -> started it -> logged in with my Google Account and wait for the installation to finish. On first startup it says Adobe XD couldn't activate (Reinstall etc. also didn't helped). I already installed a VM on my PC to test if it's working with a VM and it did. I also checked the Firewall or services which could be needed for activation.

 

I got a custom Windows 10 and I don't know if I missing any needed components which are in default Windows 10.

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Dec 26, 2020 0
Adobe Employee ,
Dec 29, 2020

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Hi Lukas,

 

Sorry to hear about the trouble. Please try downloading the Adobe CC Desktop app using this link: https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html

 

Once it has been downloaded, then download Adobe XD from the CC app and let us know if that helps or if you need any further assistance.

 

Regards

Rishabh

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Dec 29, 2020 0