Couldnt download Adobe xd in windows 10

[Minoscorpion]

Hello,

I have purchased Adobe xd and i am trying to download it in My PC windows 10 but unfortuanly it s always stop at 40 % download.

Could you please tell me how to resolve this issue.

Thank you

[italosan]

Hi, try to uninstall and reinstall the Creative Cloud app.

[Preran · Accepted solution]

In addition to what Italo suggested, try the solutions in https://helpx.adobe.com/creative-cloud/kb/stop-responding-downloading-apps.html and let us know if they helped.  To contact tech support direclty use the chat button on this page https://adobe.ly/2WYE62m