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[Crash/Load]-All Adobe application closes after one minute since XD crashed

New Here ,
Apr 01, 2020

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All Adobe applications close and request to save work after a minute without a clear reason, I tried to uninstall and use cc clean tool but still no luck to get things to work.

P.S: everything was working fine before adobe xd crash and I closed it from task manager, after that the app and all adobe apps work only for a minute as I mentioned above 

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Crash on windows, Product performance

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[Crash/Load]-All Adobe application closes after one minute since XD crashed

New Here ,
Apr 01, 2020

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All Adobe applications close and request to save work after a minute without a clear reason, I tried to uninstall and use cc clean tool but still no luck to get things to work.

P.S: everything was working fine before adobe xd crash and I closed it from task manager, after that the app and all adobe apps work only for a minute as I mentioned above 

TOPICS
Crash on windows, Product performance

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140

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Apr 01, 2020 0
Adobe Employee ,
Apr 01, 2020

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Hi there,

 

That's definitely not an expected behaviour. If it's happening with all the Adobe apps and you've already tried uninstalling and reinstalling Creative Cloud Desktop app using the CC tool. I would suggest getting in touch with our support team using this link: https://helpx.adobe.com/in/contact.html so that you can get the realtime assistance on the issue.

 

Let me know if you face any trouble connecting with them.

 

Thanks,

Harshika

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