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But's it's not syncing with any other computer. How can I fix this. I need to keep the same file, not create a new one.
We are sorry to hear you are having trouble opening the cloud document in XD. Would you mind trying the steps mentioned in this article: https://helpx.adobe.com/xd/kb/issue-saving-xd-file-creative-cloud.html?
Let us know if that helps.