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[Crash/Load]-Error 47 -"Sorry we can't open this document in XD.

New Here ,
Apr 05, 2020

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When I try to open the doc from my XD app I see the following message:

Sorry, we can’t open this document. Access this document’s history to save a copy of a previous version. (Error 47)

When I click on the link in the message it leads me to Creative Cloud website. But i can't download the file 

It only display: Downloading Files (0 of 1) and no response

 

Hi there,

 

We are sorry for the delay in response. It looks like you are unable to opn your cloud document in XD. Would you mind trying the steps mentioned in this article: https://community.adobe.com/t5/adobe-xd/revision-history-in-xd-helps-ensure-peace-of-mind-during-collaboration/m-p/10703548?page=1#M18044?

 

Let us know if that helps.

 

Thanks,

Harshika

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[Crash/Load]-Error 47 -"Sorry we can't open this document in XD.

New Here ,
Apr 05, 2020

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When I try to open the doc from my XD app I see the following message:

Sorry, we can’t open this document. Access this document’s history to save a copy of a previous version. (Error 47)

When I click on the link in the message it leads me to Creative Cloud website. But i can't download the file 

It only display: Downloading Files (0 of 1) and no response

 

Hi there,

 

We are sorry for the delay in response. It looks like you are unable to opn your cloud document in XD. Would you mind trying the steps mentioned in this article: https://community.adobe.com/t5/adobe-xd/revision-history-in-xd-helps-ensure-peace-of-mind-during-collaboration/m-p/10703548?page=1#M18044?

 

Let us know if that helps.

 

Thanks,

Harshika

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New Here ,
Apr 05, 2020

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Can I do something to recover my project?

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Adobe Employee ,
Apr 11, 2020

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Hi there,

 

We are sorry for the delay in response. It looks like you are unable to opn your cloud document in XD. Would you mind trying the steps mentioned in this article: https://community.adobe.com/t5/adobe-xd/revision-history-in-xd-helps-ensure-peace-of-mind-during-col...?

 

Let us know if that helps.

 

Thanks,

Harshika

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HaDT LATEST
New Here ,
Apr 13, 2020

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Thank you so much

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