[Crash/Load]-Unable to open XD file. Error Impossible error of this document.

[alain3]

BONJOUR JE N'ARRIVE PAS A TRAVAILLER CAR A CHAQUE FOIS QUE J'ESSAIE D'OUVRIR LE LOGICIEL IL M'AFFICHE UN MESSAGE D'ERREUR IMPOSSIBLE D'AFFICHE CE DOCUMENT

COMMENT TROUVER UNE SOLUTION ?

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[HARSHIKA_VERMA]

Hi there,

We are sorry to hear you are having trouble opening the XD document. We would like to know a few more details like-

• What is the OS and XD version of your machine?
• Are you getting this error after opening the XD file or launching XD or while working on the file?
• Is it happening with this specific file or all the files?

We will try our best to help.

Thanks,

Harshika

[Preran]

In addition to what Harshika said, can you try the solutions in this document https://helpx.adobe.com/ca/xd/kb/issue-saving-xd-file-creative-cloud.html and let us know if they helped?