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[Crash/Load]-XD 27 keeps on freezing, crashing with No undo.

Community Beginner ,
Feb 11, 2020 Feb 11, 2020

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Adobe Cloud file

Components with padding group (responsive components) 

 

XD (and creative cloud) keep on crashing and freezing.

 

This is really unacceptable. Definitely checking alternatives. Been "giving XD a chance" for more than 2 years now!

 

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TOPICS
Crash on windows , Product performance

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Community Expert ,
Feb 12, 2020 Feb 12, 2020

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Hi, sorry you are having problems with Adobe XD. Does this problem occur with all files or only with a specific file? Have you checked if there are any updates available for the Creative Cloud App?

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Community Beginner ,
Feb 12, 2020 Feb 12, 2020

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No updates :). Everything was working GREAT until XD 27.

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Adobe Employee ,
Feb 12, 2020 Feb 12, 2020

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Apologize for your experience. If possible, can you upload your file to a shared location and share it with me over a private message? I can log a bug with the product team if I can reproduce the issue.

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Community Beginner ,
Feb 12, 2020 Feb 12, 2020

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Thanks! Someone already reached out on twitter. It's Multiple issues. From serious lag with components to total freezing with others.

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