crashes in adobe XD 33.1.12

[Muneera5EC1]

I coundtuied to work on an previuse project in Adobe XD 33.1.12 on MacOS Catalina

BUT it crashes as soon as i paste or write in Arabic with out any message

Please help

[Rishabh_Tiwari]

Hi there,

Sorry to hear about the trouble. Could you please share a few more details like:

1. Is this happening while working on a specific file or multiple files?
2. Is this happening while typing in Arabic or while editing other text or fonts?
3. If it is happening on a specific file, could you please copy the content of the file onto a new file and then check if it is crashing or not?
4. Please collect and share system logs: https://helpx.adobe.com/creative-cloud/kb/cc-log-collector.html

Regards

Rishabh

[Muneera5EC1]

Hey,

1. Multiple files

2. While pasting Arabic text from notes or eleswhere

Thank you

[Muneera5EC1]

Hey,

1. Multiple files

2. While pasting Arabic text from notes or eleswhere and while typing

Thank you

[Mihnea Ovidenie]

Hi,

I would like to understand more about your problem.

1. Can you share a link to a public site from where we can copy text that crashes XD after being pasted?

2. Does it matter whether you are typing inside an area text or a point text?

3. Does it happen if you are using a certain font?

Cheers,

M.

[Mohammad5CE2]

Hello Mihnea,

I'm using a Macbook Pro and everytime i open a new text box and start writing in Arabic the XD program crashes immediately, any suggestions, i have the latest version of the Adobe XD.

Thanks,
Mo

[Mihnea Ovidenie]

Hi,

We fixed an issue with the RTL text in the XD 34.1 version. Can you please check it and let us know whether the problem goes away?

Cheers,

M.