Data Loss in XD Error 47

New Here ,
Dec 20, 2020 Dec 20, 2020

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My computer shut down while working with XD.
I turned XD back on. The XD file is not opened. Error 47
I went into assets.adobe.com.
There is a file record. But there is no information about size, width, height.
I clicked on the history link.
It shows "Cannot load document history".

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Crash on windows, Data loss

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correct answers 1 Correct Answer

Adobe Employee , Dec 21, 2020 Dec 21, 2020
Hi Omer, We're so sorry to hear about the trouble. Please try the suggestions shared here: https://community.adobe.com/t5/adobe-xd/error-quot-sorry-we-can-t-open-this-document-in-adobe-xd-quot-or-error-47-while-opening-the-cloud/m-p/10415491?page=1#M13086 Let us know if that helps or if you need any further assistance. Regards Rishabh

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Adobe Employee ,
Dec 21, 2020 Dec 21, 2020

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Hi Omer,

 

We're so sorry to hear about the trouble. Please try the suggestions shared here: https://community.adobe.com/t5/adobe-xd/error-quot-sorry-we-can-t-open-this-document-in-adobe-xd-quo...

 

Let us know if that helps or if you need any further assistance.

 

Regards

Rishabh

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