Deleted document re-appear after deleting a folder in XD.

New Here ,
Jun 24, 2021 Jun 24, 2021

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Yesterday evening, I've rearranged my Cloud Documents in XD. I've created new folders, renamed and deleted a lot. After I've deleted a folder - all deleted documents were restored and they always re-appear even when deleting them again. 

I need help here.

 

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New Here ,
Jun 24, 2021 Jun 24, 2021

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Really interessting! I'am currently redo the clean up process and whenever I delete a folder a lot of deleted files re-appear.

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Adobe Employee ,
Jun 25, 2021 Jun 25, 2021

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Hi Daniel,

Thank you for reporting us, Usually deleted file wont reappear if they are not proeperly deleted form the cloud tab, Please check once again quitting XD and relaunch it  and delete the file ..Untill you restore the files from deleted tab  files won't restore back..

Regards,

Ashwini M Hiremath..

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Adobe Employee ,
Jun 25, 2021 Jun 25, 2021

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Hi Daniel,

 

Sorry to hear about the trouble. In addition to the suggestions shared by Ashwini, could you also confirm where does the file re-appear in the recent file section or in the cloud folder?

 

Regards

Rishabh

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