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[Design]-Components in Components get randomly moved when adding to artboard in Adobe XD.

New Here ,
Nov 14, 2019

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This is the master component (Card)

It has no states. The buttons it contains have states.

Screenshot 2019-11-14 at 15.17.25.png

 

I go to a new artboard and drag 'n drop it from the assets (copy/paste has the same effect)

Screenshot 2019-11-14 at 15.19.32.png

 

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Design, Product performance

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[Design]-Components in Components get randomly moved when adding to artboard in Adobe XD.

New Here ,
Nov 14, 2019

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This is the master component (Card)

It has no states. The buttons it contains have states.

Screenshot 2019-11-14 at 15.17.25.png

 

I go to a new artboard and drag 'n drop it from the assets (copy/paste has the same effect)

Screenshot 2019-11-14 at 15.19.32.png

 

<The Title was renamed by moderator>

TOPICS
Design, Product performance

Views

242

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Nov 14, 2019 0
Adobe Employee ,
Nov 20, 2019

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Hi Elecen,

 

Thank you for reaching out and sorry to hear you are facing trouble dragging assets in Adobe XD. We would like to know  a few more details like-

 

  • What is the OS & XD version of your machine?
  • Is it happening with a specific file or with all the files?
  • Have you tried to sign out of XD and sign back in?

 

We will try our best to help.

 

Thanks,

Harshika

 

 

 

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Nov 20, 2019 0
New Here ,
Nov 20, 2019

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Hi Harshika,

 

OS: macOS Catalina, version 10.15.1

Adobe XD version 24.3.22.2

 

I have only worked with XD on one project (file) so no idea if it happens on other files.

 

Yes, I have tried login/logout of XD.

 

Please let me know if there's anything I can do to help you help me.

 

Thank you

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Nov 20, 2019 0
Adobe Employee ,
Jan 08, 2020

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Hi Elecen,

 

Sorry for the delay in response and thank you for sharing the details. Would you mind updating XD to the latest version (25.1)? Let us know if that helps.

 

For immediate assistance, you may get in touch with our support team using this link: https://helpx.adobe.com/in/contact.html

 

Thanks,

Harshika

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Jan 08, 2020 0