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[Design]-Drop Shadow is not updating in XD

New Here ,
Feb 26, 2020

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when editing and changing in master swatches, i change color (like purple to blue)
All the color of entire file has changed (wow amazing) but the shadow color remain same (ie purple :C )

 

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Design, Product performance

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[Design]-Drop Shadow is not updating in XD

New Here ,
Feb 26, 2020

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when editing and changing in master swatches, i change color (like purple to blue)
All the color of entire file has changed (wow amazing) but the shadow color remain same (ie purple :C )

 

<The Title was renamed by moderator>

TOPICS
Design, Product performance

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99

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Feb 26, 2020 0
Adobe Employee ,
Feb 27, 2020

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Hi there,

 

Thank you for reaching out. I am unable to reproduce the same behavior at my end may be I am missing something. Could you please share a short video of the workflow for better understanding? What is the OS and XD version of your machine?

 

We will try our best to help.

 

Thanks,

Harshika

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Feb 27, 2020 0
New Here ,
Mar 05, 2020

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OS infoOS infoXd version infoXd version infoi dont have a link of video so i export as gifi dont have a link of video so i export as gif

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Mar 05, 2020 0
Adobe Employee ,
Mar 06, 2020

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Sorry for the delay in the response and thank you for sharing the screenshot with the video. I see your Creative Cloud sync shows 0.0.0.0.0 which shouldn't be like that. It seems like the file is not syncing with CC app.

 

Could you please try the solution mentioed for "Update Creative Cloud Sync" in this article: https://helpx.adobe.com/in/xd/kb/issue-saving-xd-file-creative-cloud.html?

 

Let us know if that helps.

 

Thanks,

Harshika

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Mar 06, 2020 0
Adobe Community Professional ,
Mar 07, 2020

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You're right, the color of the shadow (or glow) is not being detected and changed along with all fills, lines, and texts of that same color. I can easily reproduce this behavior. On the left, the original (green) color, on the right the edited (purple) color. The green shadow of the red rectangle doesn't follow suit !

 

Schermafbeelding 2020-03-08 om 01.43.57.png 

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Mar 07, 2020 0