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[Design]-Error code 29 while editing in Photoshop

Explorer ,
Mar 23, 2020 Mar 23, 2020

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I'm working on Xd and I need to edit an image in Photoshop, but when I'm trying to open it from XD directly, I have error code 29.  
I can open Photoshop by myself and I can click on any image on drive and open it in Photoshop. The problem is only inside the XD.

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Design , Product performance

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correct answers 1 Correct answer

New Here , May 01, 2020 May 01, 2020

Hi I also got this error and the cause is because I'm trying to edit WebP image in photoshop.

 

Adobe XD doesn't let you drag-n-drop WEBP, but you can simply change the file extension to JPG and now you can drop it to XD.

 

But Photoshop still can't open that renamed file. So if you click "Edit in Photoshop" from XD's context menu, you will get this error.

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Explorer ,
Mar 23, 2020 Mar 23, 2020

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Somehow I've resolved the problem. The problem was with the incorrect file extension and Photoshop couldn't open it.

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Adobe Employee ,
Mar 25, 2020 Mar 25, 2020

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Nice to hear you are able to resolve the issue. Could you please share the steps that helped you in resolving the issue so that it can help our customer who might face the similar issue?

 

Thanks,

Harshika

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New Here ,
May 01, 2020 May 01, 2020

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Hi I also got this error and the cause is because I'm trying to edit WebP image in photoshop.

 

Adobe XD doesn't let you drag-n-drop WEBP, but you can simply change the file extension to JPG and now you can drop it to XD.

 

But Photoshop still can't open that renamed file. So if you click "Edit in Photoshop" from XD's context menu, you will get this error.

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Community Expert ,
May 01, 2020 May 01, 2020

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Hi, thanks for sharing your solution with the whole community 🙂

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Explorer ,
May 25, 2020 May 25, 2020

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I think the issue was with the file extension. I'm not sure exactly.

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