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[Design]-Paste Interaction option is grayed out in XD.

Explorer ,
Feb 24, 2020

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Trying to copy-paste some interactions and when I right-click where I want to paste the interaction, the option is ghosted. Need a solution for this, please!

 

Paste Interaction Ghosted.jpg

 

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[Design]-Paste Interaction option is grayed out in XD.

Explorer ,
Feb 24, 2020

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Trying to copy-paste some interactions and when I right-click where I want to paste the interaction, the option is ghosted. Need a solution for this, please!

 

Paste Interaction Ghosted.jpg

 

<The Title was renamed by moderator>

 
 

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Product performance, Prototyping

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Adobe Employee ,
Feb 24, 2020

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Hi Dianad,

 

Thank you for reaching out and sharing your observation with us. I tried copy pasting the interactions  at my end on windows 10 machine and noticed that If I am copying the interaction and pasting it on a same document then paste interaction option is available. However, if i try to copy the interactions and paste into a new document then the option if greyed out. 

 

I would like to confirm if you are trying to paste the interaction within a document or into a new document. We will try our best to help.

 

Thanks,

Harshika

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Explorer ,
Feb 24, 2020

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Hi Harshika, thanks for your reply. I am also on a Win10 machine and am working in the same XD document and on the same artboard. I'm trying to copy the interactions from one component state and paste them into a second state within the same component. I also tried copying and pasting them one-by-one and it still won't work.

 

Edit: I just tried pasting an interaction on an element that isn't part of a component and the Paste Interaction is still greyed out. Can't seem to find a single instance where I can paste an interaction.

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Adobe Employee ,
Feb 27, 2020

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Can you confirm that you are doing the following?

 

To apply the defined interaction to another object, select the object or the artboard, select copy, click on the destination object or artboard, and in the right-click context menu, select Paste Interaction.

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Explorer ,
Feb 29, 2020

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Yes, I have tried selecting the object, selecting copy, clicking on the destination object and in the right-click context menu the Paste Interaction option is STILL ghosted.

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Adobe Community Professional ,
Mar 01, 2020

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How is organized your component? As I note you are talking about pasting on conponents? 

 

Here is a reference to some point: https://adobexd.uservoice.com/forums/353007-adobe-xd-feature-requests/suggestions/39077305-do-not-co...

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Explorer ,
Mar 01, 2020

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I'm a bit Type A, so my components are pretty well organized. I read the reference you provided and I'm just trying to paste interactions within the same component, albeit different states. For example, I'd like to copy some interactions from State A in Interaction 1 and paste the interactions to an object in State B in Interaction 1. And yes, this is all while in Prototype mode.

 

I feel like doing this really shouldn't be this hard...

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Adobe Community Professional ,
Mar 02, 2020

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Can you provide any screenshot or share project file. What is your final task? 

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Explorer ,
Mar 04, 2020

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Hi Ares,

Here are two screenshots which show the issue I'm facing. The first one is of me copying an object in Prototype mode. The second one shows that the Paste Interaction option is ghosted when I try to paste to a different object within the same interaction on the same Artboard. Copied object in Prototype modeCopied object in Prototype modeTrying to paste interaction, but can't :(Trying to paste interaction, but can't 😞

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Explorer ,
Mar 15, 2020

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Could someone from Adobe Support please provide some help? I haven't heard from anyone on this issue in 2 weeks. It sounds like I'm not the only one having this issue.

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Explorer ,
Mar 15, 2020

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I'm having this exact same issue.

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Explorer ,
Mar 15, 2020

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I can't get interactions to paste. I posted about this issue a month ago and received a couple of troubleshooting questions from Adobe Support. However, it has now been 2 weeks since I replied to their last question and have yet to receive a reply. Another XD user commented on my post saying she's facing the exact same issue.

 

Here is a link to the post: https://community.adobe.com/t5/adobe-xd/design-paste-interaction-option-is-grayed-out-in-xd/m-p/1098...

 

The link above contains all the screenshots you'll need to answer any questions about the process that's leading me to this issue, I promise.

 

Could someone please reply to this soon? My workflow has slowed down severely and it's frustrating when it takes so long to get a reply from Adobe Support.

 

Thank you.

 

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Adobe Employee ,
Mar 16, 2020

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Hi Diana,

 

We're so sorry for the delay in response. I did check the last post initiated by you with all the details and tried replicating the same and as Harshika mentioned in the last post that we can paste the interaction on the same document(screenshot attached) however unable to do so on a different document. So to identify the root cause, we'll appreciate, if you can share a small video of the workflow that you are following to copy the interaction.

 

Paste Inetraction.png

 

Regards

Rishabh

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Explorer ,
Mar 17, 2020

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Hi Rishabh,

 

Thank you for your reply. Here is a quick video showing me copying the interaction from an element and being unable to paste the interaction to a different element in the same component on the same artboard:

https://www.dropbox.com/s/tiw0gcde93vozol/Cannot%20Paste%20Interaction.mp4?dl=0

 

Please let me know if I'm doing anything wrong since, as you can see, the 'Paste Interaction' option is greyed out.

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Explorer ,
Mar 19, 2020

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Could someone please reply to this?

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Adobe Employee ,
May 21, 2020

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Hi Dianad, 

Please accept my sincere apologies the delay in response. I was able to replicate the behaviour which you're experiencing. I'll go ahead and share your feedback with the product team and I'll keep you posted on this. 

 

Please let us know if there is anything else that we can be of help to you. 

 

Thanks,

Atul_Saini

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