Different font weights, same result in the mobile app

[marcob30898885]

Hi everyone,

I'm using Adobe XD CC with these devices:

- iMac, macOS Mojave 10.14.3

- MacBook Pro, macOS Mojave 10.14.2

- iPhone X, iOS 12.1.4

I'm using the Geomanist font for a project.

All the font weights seem to work well, except for the Regular one. In the mobile app it is identical to the Medium weight.

I tried to uninstall/reinstall both the 2 apps (mobile and desktop), but it didn't work.

Instead, when I use my Macbook Pro there is no error and all the font weights are displayed correctly.

I'd appreciate any help given

Thank you

Marco

[Atul_Saini]

Hi Marcob,

I would request you to go to the preference and check if you could find the medium weight font under active fonts on both mobile and Adobe Creative Cloud on iMac?

Thanks,

Atul_Saini

[marcob30898885]

Hi Atul_Saini,

Thanks for the reply!

I don't see the Geomanist font under the active fonts on both of the cases. Not only the medium weight but the whole Font.

Marco

[Preran]

Just to be sure, do these fonts appear correctly with applications such as Microsoft Word, Photoshop, and so on? Can you test and let us know?

Thanks,

Preran

[marcob30898885]

Hi Preran,

yes, the fonts appear correctly in other applications.

Thank you,

Marco

[Preran]

Apologize for the delay in my response because of the extended weekend. Can you try going through this video Xd Missing Fonts - YouTube​ and let me know if it provided any insights?

Thanks,

Preran

[marcob30898885 · Accepted solution]

Hi Preran, now it works!

Thank you!

Marco

[marcob30898885]

Hi Preran, sorry for the late response.

Yes all the font weights seem to work properly with all the other applications.

Thank you

Marco

[RemyB_]

Hi there, I have almost the same problem, only I have it on the desktop app, I downloaded George from Envato and some font weights are the same on Adobe XD, they are good on Illustrator, Word etc.

I'm on Windows 10 1903 (10 10.0.18362 Build 18362 exactly) and Adobe XD 26.0.22. Can anyone confirm this issue with this font?

Every bug I encoutered in Adobe XD since the last 2 to 3 years (that's a lot) were on Windows only, seems like the developers test their software a lot less on Windows (which has to be expected but still...)

[RemyB_]

Can you try this on a Windows PC? If the issue is there I have the exact same problem: https://community.adobe.com/t5/adobe-xd/some-fonts-with-different-font-weights-appear-the-same-on-de...