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Duda actualización

New Here ,
Aug 10, 2020

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Hola comunidad! Mi XD me dice que no puede abrir archivos porque no lo tengo actualizado, al buscar actualizaciones me dice que esta al día. Qué puedo hacer para obtener nuevas actualizaciones ? 

Hi there,

 

Sorry to hear about the trouble, we'll try our best to help you with it. The current version of XD we have is 31.2.12, so if that's not what you have at your end, please try updating the app by following the steps shared here: https://helpx.adobe.com/creative-cloud/help/creative-cloud-updates.html

 

If this doesn't help, please try uninstalling and re-installing the application and let us know how it goes.

 

Regards

Rishabh

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Duda actualización

New Here ,
Aug 10, 2020

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Hola comunidad! Mi XD me dice que no puede abrir archivos porque no lo tengo actualizado, al buscar actualizaciones me dice que esta al día. Qué puedo hacer para obtener nuevas actualizaciones ? 

Hi there,

 

Sorry to hear about the trouble, we'll try our best to help you with it. The current version of XD we have is 31.2.12, so if that's not what you have at your end, please try updating the app by following the steps shared here: https://helpx.adobe.com/creative-cloud/help/creative-cloud-updates.html

 

If this doesn't help, please try uninstalling and re-installing the application and let us know how it goes.

 

Regards

Rishabh

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27

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Adobe Employee ,
Aug 11, 2020

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Hi there,

 

Sorry to hear about the trouble, we'll try our best to help you with it. The current version of XD we have is 31.2.12, so if that's not what you have at your end, please try updating the app by following the steps shared here: https://helpx.adobe.com/creative-cloud/help/creative-cloud-updates.html

 

If this doesn't help, please try uninstalling and re-installing the application and let us know how it goes.

 

Regards

Rishabh

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