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Edit in Photoshop not working

New Here ,
Jun 15, 2021 Jun 15, 2021

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Hey Adobe good morning, few days before I updated my XD after open and work there is a problem occur. 'Edit in Photoshop' option was disabled. How can I enable 'Edit in Photoshop' option. Please let me know I'm stucking. Thanks in advance

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New Here ,
Jun 16, 2021 Jun 16, 2021

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Hi Prakash5C6D,

Hope you are doing well, thanks for addressing this, i just want to make sure that whether Photoshop is installed in your machine? If it is installed then can you please provide me more details on this?

 

 

Regards,

Anupriya

 

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New Here ,
Jun 16, 2021 Jun 16, 2021

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Thanks for replying.. I installed Adobe Photoshop cs6 and also it's updated could you please let me know

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Adobe Employee ,
Jun 16, 2021 Jun 16, 2021

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Hi, Can you please give more calrity on what you are trying to do? Is it possible to share a video of your workflow which you are working on so it will be useful to reproduce the issue from our end

 

 

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New Here ,
Jun 16, 2021 Jun 16, 2021

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Wait I will upload screen shot it will be helpful to find solutions

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New Here ,
Jun 16, 2021 Jun 16, 2021

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IMG_20210616_125827.jpg

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Adobe Employee ,
Jun 16, 2021 Jun 16, 2021

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Hi Prakash5C6D,

I am sorry for the frustration, i am unable to reproduce this at my end on my windows machine, can you please provide me some more details?

  1.  XD Version
  2. The version of  Win which you are using.
  3. If it is happening with a specific file or multiple files

and also please try to sign out of XD and Creative Cloud, restart the machine, and then sign back in.

 

Thanks,

Anupriya

 

 

 

 

 

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New Here ,
Jun 16, 2021 Jun 16, 2021

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1.Version  40.1.22.3, creative cloud sync 4.14.0.17

2. Window 10 64 bit

3. It happens when I click on the image then right click on the mouse it shows options bar which i sent the screenshot before. And I also tried 3 more times sign in , sign out, uninstall, install and restart I can't get any solution. It's still disabled. Please let me know

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Community Expert ,
Jun 16, 2021 Jun 16, 2021

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Is PSD file type associated with Photoshop?

Also > installed Adobe Photoshop cs6

Not sure if this is meant to work with CS6 - XD didn't exist then 😁

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New Here ,
Jun 16, 2021 Jun 16, 2021

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Ok, you are telling me about when we are installing photoshop also click that checkbox of 'Extension' then we go with install right?

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Adobe Employee ,
Jun 16, 2021 Jun 16, 2021

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Hi there,

 

Thanks for reaching out. I found a similar discussion that might help you https://community.adobe.com/t5/adobe-xd/how-to-enable-the-quot-edit-in-photoshop-quot-option-in-xd/m... 

 

Let us know if this helps or if you need any further assistance.

 

Regards

Rishabh

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New Here ,
Jun 16, 2021 Jun 16, 2021

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Yes rishab I also looked at the comment but they gave the video about 'How to use edit in photoshop in xd only not explain how to enable edit in photoshop moreover watched that video in adobe creative cloud youtube channel and put my comment also you can check. Please let me know Thanks

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Adobe Employee ,
Jun 17, 2021 Jun 17, 2021

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Hi Prakash5C6D,

This is probably beacuse you are using very old version of Photoshop CS6, PS version could be the issue here.

 

Regards,

Anupriya

 

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New Here ,
Jan 20, 2022 Jan 20, 2022

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i have the same problem here, and i'm using photoshop CC 2019

so i think the photoshop version does not matter.

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Adobe Employee ,
Jan 23, 2022 Jan 23, 2022

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Hi @lydiana227438397dz7 Hope you are doing well!

Sorry for the inconvenience caused, please give us more details on this.

  • Are you seeing "Edit in Photoshop" option disabled? 
  • Please provide us details on Xd version and OS version you are using 
  • Is it possible to share a video of your workflow which you are working on so it will be useful for us to reproduce

Regards,

Anupriya

 

 

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New Here ,
Jan 27, 2023 Jan 27, 2023

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i have the same problem here, and i'm using photoshop CC 2023.

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Community Expert ,
Jan 27, 2023 Jan 27, 2023

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Is the PSD file type associated with Photoshop in your computer? Can you try re-installing XD and Photoshop?

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