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Error: -1 while updating the local file link in XD.

Explorer ,
Jun 08, 2020

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Hi, Team I have to face some issues regarding xd file share link update.

When I update this file link this message should appear. I have attached the screenshot plz see.

 

Creating a new link solves this problem. But I don't want to make a new link because this link is shared by a lot of peoples. 

Issue  have facedIssue have faced

This version i have usedThis version i have used

How can we solve this problem? Kindly help me

 

 

1. Are you getting this error while updating a specific file or multiple files? 

Ans. Currently specific file

 

2. Is it a cloud or a local file?

Ans. Local file.

 

3. Are you connected to a private network or managed network like a work network?

Ans. Private network

 

4. Have you tried switching to a different network?

Ans. Not yet

 

5. Do you have a personal account or an Enterprise Adobe account?

Ans. Enterprise

 

<The Title was renamed by moderator>

Hi Harshika, thank you for your response.

I have reduced the artboard size and the deleted no. of artboards, but it did not make any change.
Rishabh_Tiwari has told me the solution
Simply signing out of the entire Adobe product and signing in again, And really its work fine 🙂

 

TOPICS
Product performance, Share or publish

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Error: -1 while updating the local file link in XD.

Explorer ,
Jun 08, 2020

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Hi, Team I have to face some issues regarding xd file share link update.

When I update this file link this message should appear. I have attached the screenshot plz see.

 

Creating a new link solves this problem. But I don't want to make a new link because this link is shared by a lot of peoples. 

Issue  have facedIssue have faced

This version i have usedThis version i have used

How can we solve this problem? Kindly help me

 

 

1. Are you getting this error while updating a specific file or multiple files? 

Ans. Currently specific file

 

2. Is it a cloud or a local file?

Ans. Local file.

 

3. Are you connected to a private network or managed network like a work network?

Ans. Private network

 

4. Have you tried switching to a different network?

Ans. Not yet

 

5. Do you have a personal account or an Enterprise Adobe account?

Ans. Enterprise

 

<The Title was renamed by moderator>

Hi Harshika, thank you for your response.

I have reduced the artboard size and the deleted no. of artboards, but it did not make any change.
Rishabh_Tiwari has told me the solution
Simply signing out of the entire Adobe product and signing in again, And really its work fine 🙂

 

TOPICS
Product performance, Share or publish

Views

321

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Jun 08, 2020 1
Community Beginner ,
Jun 09, 2020

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Do you still have the same problem? for me is working normally the link updates 

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Jun 09, 2020 0
Explorer ,
Jun 09, 2020

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Yes, problem still remains 😞

Can u give me any solution without creating a new link?

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Jun 09, 2020 0
Adobe Employee ,
Jun 10, 2020

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Hi there,

 

We are sorry to hear you are having trouble publishing the link in XD. I suspect that the issue is with the long artboard. Could you please try deleting some content from the artboard or try reducing its size?

 

Let me know if that helps.

 

Thanks,

Harshika

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Jun 10, 2020 0
Explorer ,
Jun 13, 2020

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Hi Harshika, thank you for your response.

I have reduced the artboard size and the deleted no. of artboards, but it did not make any change.
Rishabh_Tiwari has told me the solution
Simply signing out of the entire Adobe product and signing in again, And really its work fine 🙂

 

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Jun 13, 2020 1
Adobe Employee ,
Jun 15, 2020

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Nice to hear you are back on track. Please feel free to reach out to us in the future for any query related to XD. We would be happy to help.

 

Thanks,

Harshika

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Jun 15, 2020 0
Community Beginner ,
Jun 14, 2020

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Hi ShahWali,

My Error 1 updating issue eventually sorted itself out. Also, my situation was a bit different from yours as I was working from a Cloud file and using a Personal Account.

- Trina

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Jun 14, 2020 1