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Error 44:63 while sharing in Adobe XD

New Here ,
Nov 22, 2020 Nov 22, 2020

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This is Kailash from India working in a IT company & a basically Mac user. I am using Adobe XD from last 2 years for the various projects. We have licence copy. Since last 6 month I am facing few problems while using this software. PFA same screenshot. Every time it showing diffrent number error.


1 Adobe XD is completely stop update
project link after few successful link update.

2 When ever I have export design screens to png Adobe XD gets freez.

 

I have tried these options:

1 Mac system OSX is updated till date.

2 Adobe XD is also updated till date.

3 Tried uninstall and reinstall option.

4 Restart Mac after every change.

5 Create new file and link for same design.

6 Decrease numbers of vector objects.

7 Spilt file into multiple files.

 

Please add designkk75@gmail.com this email as a cc for replay I don't know how to add it in this interface.

 

Look forward for reply from you.

 

Regards

Kailash Kamble

 

42BFA1C7-BE36-46F4-A032-59D80FE8463B.png

 

 

 

 

 {Renamed By MOD}

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Adobe Employee ,
Nov 23, 2020 Nov 23, 2020

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Hi Kailash,

 

We're so sorry to hear about the trouble. Could you please try the suggestions shared in this article: https://helpx.adobe.com/xd/kb/cannot-use-share-feature.html

 

Let us know if this helps or if you need any further assistance.

 

Regards

Rishabh

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Community Beginner ,
Nov 25, 2020 Nov 25, 2020

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I've had the same problem in the last few days. Could export the link fine this morning but made some text amends and now it just has the error code. Last week the same thing different file, had to send a PDF for review, the next day the export was working again. Adobe – please help!

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New Here ,
Nov 25, 2020 Nov 25, 2020

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I'm getting the same issue, any clues why gratefully received

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New Here ,
Nov 25, 2020 Nov 25, 2020

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Same issue

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New Here ,
Nov 25, 2020 Nov 25, 2020

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I've also been getting the same issue this afternoon. I've tried all different sizes of files (existing files with no changes, just trying to update the link) as well as copying and pasting into a new document. Nothing has worked. Seeing several  posts in the last hour suggests it's an error on Adobe's side. 

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Community Beginner ,
Nov 25, 2020 Nov 25, 2020

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Same here, game over on publishing any links

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Community Beginner ,
Nov 25, 2020 Nov 25, 2020

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Yup, I've experinced this issue this afternoon too. I;m even trying to create a link for a blank i page document in XD and still getting errors.

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New Here ,
Nov 25, 2020 Nov 25, 2020

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Hi Kailash

Your solution doesn't seem to work. The Adobe Servers is having issues. When I go to "Manage Links" - it gives me a server error. Could you please feedback on a timeframe when this will be solved?

My thanks

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Community Beginner ,
Nov 25, 2020 Nov 25, 2020

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Exactly. I have tried the same and got this message about Adobe servers. When this will be solved?

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Participant ,
Nov 25, 2020 Nov 25, 2020

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Global problem after last update. We all can't share and update links. Big, global error in Adobe Xd. All my friend has the same problem since today. Any ideas how to fix that? Nothing helps, creating new links, creating new files, update link from another network, uninstall, install again, nothing! Our teamt is dead, customers angry.

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New Here ,
Nov 25, 2020 Nov 25, 2020

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Same exact issue as everyone. It was working before, now it just refuses to work -- even with a blank document with a box in it.

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New Here ,
Nov 25, 2020 Nov 25, 2020

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Same exact issue. The link was working right before (yesterday), and now every link, every network i tried, it refuse to create link, even a new page, a single artboard

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New Here ,
Nov 25, 2020 Nov 25, 2020

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Having the same issue. I need to get this to my developers and it wont produce a link. I get the 44:63 error even if I open a new document with a colored shape. I updated Xd and can't share now. 

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New Here ,
Nov 25, 2020 Nov 25, 2020

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Same here, client waiting on link... not cool Adobe. 

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Community Beginner ,
Nov 25, 2020 Nov 25, 2020

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same issue...

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Adobe Employee ,
Nov 25, 2020 Nov 25, 2020

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Hi there,

 

There is an ongoing CSO right now that affected the publishing services. We are having a similar discussion here: https://community.adobe.com/t5/adobe-xd/unable-to-create-share-and-update-link-in-xd-getting-error-4... Please join the discussion.

 

We are sorry for the inconvenience.

 

Thanks,

Harshika

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Community Beginner ,
Nov 25, 2020 Nov 25, 2020

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When I go to "Manage Links" at the Adobe website, I got the famous 

"Error 500: Internal Server Error
This asset isn’t available right now. Try visiting this page again later."
What's going on?
Thanks

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New Here ,
Nov 25, 2020 Nov 25, 2020

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LATEST

let's start using Figma 😐

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