Error 500 when installing XD

New Here ,
Apr 25, 2021 Apr 25, 2021

Copy link to clipboard

Copied

I can download and install every other app, except for Adobe XD. Everytime I try i get "XD Installation failed, error code:500.

adobeXD.jpg

 

Views

93

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Apr 26, 2021 Apr 26, 2021

Copy link to clipboard

Copied

Hi there,

 

We are sorry to hear you are unable to download Adobe XD. Would you mind trying the solution suggested in this article: https://helpx.adobe.com/creative-cloud/kb/troubleshoot-download-install-logs.html#error500 and let us know if that helps?

 

We will try our best to help.

 

Thanks,

Harshika

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines