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Error: 506 while trying to update XD.

New Here ,
Sep 30, 2020 Sep 30, 2020

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I am getting this error when trying to update XD

 

Exit Code: 506
-------------------------------------- Summary --------------------------------------
 - 2 fatal error(s), 2 error(s), 0 warnings(s) 

FATAL: Error (Code = 506) executing in command 'AddUWPAppxCommand' for package: 'UWPAssets', version:33.1.12.4
FATAL: Error occurred in install of package (Name: UWPAssets Version: 33.1.12.4). Error code: '506'
ERROR: hdhelper exe at C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\HDBox\HDHelper.exe failed to install UWP app with error code 14 - OS Message: C:\adobeTemp\ETRE8B2.tmp\1\SparklerApp\SparklerApp.appx#@#OS_Error_Code: 0x80073cff#@#OS_Error_String: Deployment of package Adobe.CC.XD_33.1.12.4_x64__adky2gkssdxte with package origin Unknown failed because no valid license or sideloading policy could be applied. A developer license (http://go.microsoft.com/fwlink/?LinkId=233074) or enterprise sideloading configuration (http://go.microsoft.com/fwlink/?LinkId=231020) may be required.
ERROR: Failed to install UWP Appx Package with error C:\adobeTemp\ETRE8B2.tmp\1\SparklerApp\SparklerApp.appx#@#OS_Error_Code: 0x80073cff#@#OS_Error_String: Deployment of package Adobe.CC.XD_33.1.12.4_x64__adky2gkssdxte with package origin Unknown failed because no valid license or sideloading policy could be applied. A developer license (http://go.microsoft.com/fwlink/?LinkId=233074) or enterprise sideloading configuration (http://go.microsoft.com/fwlink/?LinkId=231020) may be required.
-------------------------------------------------------------------------------------

 

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Download install and licensing , Product performance

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correct answers 1 Correct answer

Community Expert , Sep 30, 2020 Sep 30, 2020

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Community Expert ,
Sep 30, 2020 Sep 30, 2020

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Adobe Employee ,
Oct 01, 2020 Oct 01, 2020

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Hi Duane,

 

We would like to follow up on your issue. Is the issue has been resolved after following the steps shared by Italo? Please let us know if you need further assistance from us.

 

We would be happy to help.

 

Thanks,

Harshika

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Community Expert ,
Oct 06, 2020 Oct 06, 2020

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Hi, has the problem been solved? Still need help?

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