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Hi Nayeem,
We're so sorry for the delay in response. Please uninstall XD using the cleaner tool: https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html
Once uninstalled, please re-install XD and let us know if it works. In case if it still doesn't work, please share the details asked in this discussion: https://community.adobe.com/t5/adobe-xd/error-5719-while-opening-adobe-xd/m-p/11416075?page=1#M36298
Regards
Rishabh
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Even I facing the same problem I did whatever u suggested but still, it is not working please solve this problem
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It worked but all my work was erased, it sure can't be returned right?
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I have the same problem, on windows 10 enterprise v1909.
is there any news or solutions?
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Hi there,
Sorry to hear about the trouble. Could you please share system logs by following the steps shared here: https://helpx.adobe.com/creative-cloud/kb/cc-log-collector.html
Regards
Rishabh
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I have the same 5703 problem, and i have been do the solution in reply. But the error not solved. Please help me.
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Hi Sarah,
Sorry to hear about the trouble. Please share the logs asked in this discussion: https://community.adobe.com/t5/adobe-xd/error-5719-while-opening-adobe-xd/m-p/11416075?page=1#M36298
We'll escalate it further for investigation.
Regards
Rishabh
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I have the same problem, I tried uninstall/reinstall using CC cleaner tool + reboot, and I still have the problem.
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try to update your OS after that its working
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yes i have the same Problem! please help