Error- Can't verify Subscription status in XD.

[#1]

Ok, I think I have tried about everything suggested, but my Adobe XD just won't start. Photoshop and other apps work fine, only XD 'Can't verify your subscription status'. Steps taken:

- Re-installed App

- Turned off Internet Time Sync

- Restarted Credential Manager

- Verified access to the activation servers

- turned off firewall and anti-malware

Nothing....

I really need XD as my client is expecting a wireframe, but I exhausted all steps I could find. Anybody??

<The Title was renamed by moderator>

[#2]

Ok, I think I have tried about everything suggested, but my Adobe XD just won't start. Photoshop and other apps work fine, only XD 'Can't verify your subscription status'. Steps taken:

- Re-installed App

- Turned off Internet Time Sync

- Restarted Credential Manager

- Verified access to the activation servers

- turned off firewall and anti-malware

Nothing....

I really need XD as my client is expecting a wireframe, but I exhausted all steps I could find. Anybody??

<The Title was renamed by moderator>

[#3 · Accepted solution]

Hi Semitia,

Thank you for reaching out and sorry to hear you're having trouble using Adobe XD. Would you mind trying the steps mentioned in this article: https://community.adobe.com/t5/adobe-xd/solved-can-t-verify-my-subscription-status-windows/td-p/1061...? Let us know if that helps.

Thanks,

Harshika