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Error: Cannot Verify subscription in XD.

New Here ,
Oct 25, 2019

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Hello,

Everytime i launch XD it works for a few seconds, till it shows me a screen that says "Your subscription cant be verified.", and it asks me if im connected to the internet, so it probably is some kind of network issue.

 

Many thanks

 

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Error: Cannot Verify subscription in XD.

New Here ,
Oct 25, 2019

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Hello,

Everytime i launch XD it works for a few seconds, till it shows me a screen that says "Your subscription cant be verified.", and it asks me if im connected to the internet, so it probably is some kind of network issue.

 

Many thanks

 

<The Title was renamed by moderator>

TOPICS
Error, Product issue

Views

59

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Oct 25, 2019 0
Adobe Employee ,
Oct 25, 2019

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Hi Leon,

 

We are sorry to hear you are facing trouble using Adobe XD and getting error" Cannot verify subscription". Would you mind trying the steps mentioned in this post: https://community.adobe.com/t5/Adobe-XD/SOLVED-Can-t-verify-my-subscription-status-Windows/td-p/1061...?

 

Let us know if that helps.

 

Thanks,

Harshika

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