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Error code 69:-1 while creating a link to share in Adobe XD.

New Here ,
Oct 15, 2019

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Hi guys. Yesterday I uploaded my Adobe XD and since then, when I try to create a link to share, all I get is an error 69:-1 (as in the image attached). I've already tried the TSL1.0, 1.1 & 1.2 solution, but it didn't work. My PC runs Windows 10 Home, my XD version is 23.1.32.2 and I have a Creative Cloud for teams license. (but none of my teammates have this problem). I'm accessing from Argentina.

I would appreciate any help.

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Error, Product issue, Share

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Error code 69:-1 while creating a link to share in Adobe XD.

New Here ,
Oct 15, 2019

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Hi guys. Yesterday I uploaded my Adobe XD and since then, when I try to create a link to share, all I get is an error 69:-1 (as in the image attached). I've already tried the TSL1.0, 1.1 & 1.2 solution, but it didn't work. My PC runs Windows 10 Home, my XD version is 23.1.32.2 and I have a Creative Cloud for teams license. (but none of my teammates have this problem). I'm accessing from Argentina.

I would appreciate any help.

Topics

Error, Product issue, Share

Views

717

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Employee ,
Oct 15, 2019

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Hi there,

 

We are sorry to hear you are facing trouble creating a link in Adobe XD. The issue has been fixed recently. Could you please check and confirm if you are still experiencing the same issue while creating a link in XD?

 

We would be happy to help.

 

Thanks,

Harshika

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New Here ,
Jan 24, 2020

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I keep having similar issue too just recently and it's urgent I do this, so I need a quick fix. Please help 

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Adobe Employee ,
Jan 27, 2020

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Hi Alex,

 

We are sorry to hear you are having trouble using XD. We would like to know a few more details like-

  • What is the OS and XD version of your machine?
  • Is it happening with all the files or with a specific file?
  • Are you working on the enterprise netwok?

 

We will try our best to help.

 

Thanks,

Harshika

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Community Beginner ,
Jul 08, 2020

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I'm experiencing this problem. I don't see a fix for it anywhere.

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