Error code 86 for corrupt file recovery inquiries

Report · Nov 11, 2020

The file was corrupted by error code 86. Please restore the file.

Report · Nov 12, 2020

Hi there,

Sorry to hear about the trouble. I am sharing the file with the team and will update this discussion as soon as I hear from the team.

Regards

Rishabh

Report · Nov 23, 2020

Sorry for the delay in resolution, could you please share system logs by following the steps shared here: https://helpx.adobe.com/creative-cloud/kb/cc-log-collector.html

To share that, you can add it to a shared location like google drive or DropBox and share the link through DM.

Note: while sending the DM, please add this link in the subject.

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