Error: Something went wrong. Please close this window and try again while installing plugin in XD.

Community Beginner ,
May 26, 2021 May 26, 2021

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I'm Using Adobe XD CC 17.0.12.11 And I'm Trying To Access The Icon Plugin. But When I Click Plugins It Says Something Went Wrong. Please Close This Window And Try Again. And Then It Stops Responding.

 

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Plug-ins, Product performance

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Adobe Employee ,
May 27, 2021 May 27, 2021

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Hi Gabriel,

 

We are sorry for the trouble. I assume that you're trying to install the plugin "Icon" and as soon as you click on the plugin tab in XD you're getting this error. If yes, I would request you to please try the solution suggested in the correct answer to this post: https://community.adobe.com/t5/adobe-xd/connect-to-internet-to-browse-plugins-in-xd/m-p/10997607#M29... and let us know if that helps. 

 

If you're only facing trouble using the "Icon" plugin, please contact the plugin support directly using their contact us page.

 

We will try our best to help.

 

Thanks,

Harshika

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