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hi i have some problems too its looks like this
i've been sent the log file, please solve this issue i had lots of work to do
From your previous discussion, we have the logs from the log collector tool: - https://drive.google.com/open?id=10N3AH2909uCgbhMHyp0DCHiQ7jPxzU52
We would need to collect addition logs from this location- %localAppData%\Packages\Adobe.CC.XD_xxxxx\AC\Temp and collect the NGL Client logs and share the link.
here you go
NGLClient_AdobeXD18.104.22.168.log - Google Drive
Can you try enabling credential manager on your computer and let us know if it helped?