Error when im working in artboard

[Alvaro5C88]

Hi everyone!

Someone has problems with the new update of Adobe XD?. This happens when i'm working at my artboard.

Regards and thanks

[Spas K.]

Hi Alvaro. Not sure what problems you are referring to. There isn't an image or something else attached to your post. Would you be able to send us a screenshot / video, or simply describe the error or problem you're having?

[Alvaro5C88]

Hi Spas, the problem appears with the cloud document. Start to disconnect and lose the changes youu made. When it happens again i will attach a photo.

Thanks

[Rishabh_Tiwari]

Hi there,

Sorry to hear about the trouble. In addition to the error screenshot, please share a screenshot of the About XD info page along with the version of the Operating System.

We'll try our best to help you with it.

Regards

Rishabh

[Alvaro5C88]

It begins to connect and then disconnects from the cloud, losing the changes. However i must work on a local file.
Opertating System: Windows 10
Regards

[Alvaro5C88]

[Alvaro5C88]

When opening another file in the cloud, this message appears.