Error while publishing, creating and opening shared links in XD.

Explorer ,
Nov 24, 2020

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Hello,

 

I cannot share protoypes. Always get an 4005 error although my e-mail address is confirmed. Yesterday publishing worked, today not. None of my documents, even new one, can be published. 

 

I'm using the most recent version of Adobe XD.

 

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Error while publishing, creating and opening shared links in XD.

Explorer ,
Nov 24, 2020

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Hello,

 

I cannot share protoypes. Always get an 4005 error although my e-mail address is confirmed. Yesterday publishing worked, today not. None of my documents, even new one, can be published. 

 

I'm using the most recent version of Adobe XD.

 

<The Title was renamed by moderator>

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Share or publish

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557

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Nov 24, 2020 3
Nov 24, 2020

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I can niether update the shareable link nor open it for development. May I know how can i resolve this?

 

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Nov 24, 2020 2
Explorer ,
Nov 24, 2020

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Same issue here

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Nov 24, 2020 0
Explorer ,
Nov 24, 2020

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Today I am getting 55:47 Error in XD and can't upload my prototypes on Creative Cloud.

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Nov 24, 2020 1
Adobe Employee ,
Nov 24, 2020

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Hi Andreas,

 

Sorry to hear. We are also experiencing the issue with the share services. We are checking at our end and investigating about it. We will update you shortly if there is an server issue at the backend.

 

We are sorry for the inconvenience.

 

Note: Marking it as correct only to highlight.

 

Thanks,

Harshika

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Nov 24, 2020 2
Explorer ,
Nov 24, 2020

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Maybe that helps you finding the bug: if you want to add a co-worker it also doesn't work. Error 130

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Nov 24, 2020 0
Nov 24, 2020

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Hello everyone,
i have a big issue, some of my prototype folder are not available anymore. They seem to be broken, maybe is temporarely but i have lost about six months of work here and i'm very worried and restarting the app doesn't solve anything...
 
Somebody from adobe could help me here ?

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Nov 24, 2020 0
Nov 24, 2020

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The prototype link option for User Testing doesn't work, shows as Error 4005 or Error -1

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Nov 24, 2020 1
Adobe Employee ,
Nov 24, 2020

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Hi All,

 

It looks like the services are coming back to normal. Could you please try to refresh links and then try again and see if that helps?

 

Thanks,

Harshika

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Nov 24, 2020 1