errore 88 adobe xd

New Here ,
Aug 14, 2020 Aug 14, 2020

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Hi! My MacBook was updated in automatic mode, after that, some files in the adobe XD cloud stopped opening, giving an error of 88. 

 

Is there any way to restore these files?

 

And what happened to them???

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Crash on mac

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Adobe Employee ,
Aug 14, 2020 Aug 14, 2020

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Hi Olyasha,

 

Sorry to hear about the trouble. Please try the third step shared here: https://helpx.adobe.com/xd/kb/issue-saving-xd-file-creative-cloud.html to restore the file. If that doesn't help, will it be possible for you to share the file with us over a private message? We'll check that on our end and will share the next course of action. Please add the file to a shared location like DropBox and you can share the link in the DM.

 

Note: While sending the DM, please add this discussion link in the subject.

 

Regards

Rishabh

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