EXPORTING A FILE

New Here ,
Apr 17, 2021 Apr 17, 2021

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Hi Guys, I am unable to export a file to PNG _ IOS 3X.

I exported the same file before and it exported without any problems, I had to make some minor changes and after that, I cant export the file - giving me an error "There was a problem exporting your asset"

Can someone please help?

 

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Import and export

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Adobe Employee ,
Apr 20, 2021 Apr 20, 2021

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Hi there,

 

Sorry for the delay in response. Would you mind checking this article: https://helpx.adobe.com/fi/xd/user-guide.html/fi/xd/kb/import-export-issues.ug.html and see if there is anything that is causing a blockage? 

 

We would request you to please copy the asset into a new file and then try exporting it from there. 

 

Let us know if it exports fine.

 

Thanks,

Harshika

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Adobe Community Professional ,
Apr 20, 2021 Apr 20, 2021

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you want to export the file as one shot to png? of some objects on it?? mark objects that you want to export to png (mark for export) then go to export> Batch to export each object (marked to export) as seprated png file.










Manal,
Adobe Certified Instructor - Creative Cloud Design & Layout Solutions

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Adobe Employee ,
Apr 21, 2021 Apr 21, 2021

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Hi Sean,

 

Along with the above suggestions you can also go through this thread speaking of the same issue https://community.adobe.com/t5/adobe-xd/there-was-a-problem-exporting-your-asset/m-p/11825020 .

 

Regards,

Jagriti Kashyap

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